OS SYSTEMS works closely with a team of professional stores in supporting our product lines. We encourage our customers, whenever possible, to work with those dealers for equipment selection, fit, maintenance, and information on use and care. If your local professional store doesn’t carry OS SYSTEMS products, please email us with your contact information, including address, day and night phone numbers, and the items that you are interested in. We will ensure that you are able to secure your purchase.
None of your personal information will be shared, loaned, sold, or given to anyone outside of OS SYSTEMS or the credit card company and will be collected and used only for the purpose of processing your order.
Purchasers who buy any standard OS SYSTEMS product directly from OS SYSTEMS may return that product, within 30 days of receipt, for any reason.
Purchasers who buy any standard OS SYSTEMS product, whether stocking or made to order, will be charged a 25% restocking fee. In any event, Purchaser is responsible for all shipping and handling charges from OS SYSTEMS to Purchaser and from Purchaser to OS SYSTEMS.
Any product which is custom made, i.e., not a standard OS SYSTEMS product, in feature design, color selection, or sizing, cannot be returned for any reason if such order is made to Purchaser’s specifications.